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eContact Center PDF Print E-mail

A key pillar of Internet sales is the confidence of customers in your shop. The confidence is growing and customers in different ways you can achieve. With a customer contact center can answer questions directly.

eWarehousing like no one else realizes that running a customer contact center is a business and that you webondernemer other priorities. Therefore, we offer the service eContact Center, a complete and well-trained customer contact center.

eContact Center Mail


The e-mail questions of your customers are completely handled by our staff. The handling of the questions is performed in the manner as you agreed with us. This so-called scripting will be regularly reviewed with you so that the handle is always up-to-date. Of course you will receive a copy of the correspondence so that you know what arrangements are made.

eContact Center Phone


You can send your customers the opportunity to ask questions by phone. eWarehousing overwhelming a special phone number that you can pass on to your customers. Customers can then during the hours you have come to this number for all their questions. This settlement will set a common scripting place and regularly evaluated.

 
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