What can eWarehousing do for me as a merchant?
- Full stock management, your goods are stored in our central warehouse and from there packed and shipped to your customers;
- Full customer contact centre, a professional well trained team of employees who can answer questions of your customers;
- Full administration, as a webshop owner you get access to our administration package where your complete administration is maintained;
- Advice, with the help of our partners (mostly specialists in their field), we can give you advice to make your webshop an even bigger success.
Do I have to purchase all services of eWarehousing?
At eWarehousing you can decide yourself which services are suitable for your business.
Do you have a warehouse where I can assess the status of my stock?
As a customer of eWarehousing you are always welcome to visit our warehouse and see and/or feel your products.
eWarehousing BV
Nijverheidsweg 27
3274 KJ Heinenoord
How to become a customer at eWarehousing
You can contact us by phone by calling the following number +31 (0)18 – 66 12 267. You can also send an e-mail to info@ewarehousing.nl or fill out our contact form.
What are the costs of eWarehousing services?
Every customer has his/her own wishes and needs, therefore it is not possible to give an indication of the costs of our services. You can get an indication of the fees by using our calculator. If you would like to know exactly what costs are associated with your specific situation, please click here and fill in the application form. We will contact you as soon as we have received the completed form. Of course, you can also contact us by calling the following number +31 (0)18 – 66 12 267.
Are my assets safe?
eWarehousing has its warehouse well secured. We also work with a fixed group of people who know each other well with a high degree of social control. They carefully handle your products during storage, picking and shipping. Insurance of your products is generally done by the webshop itself.
How does eWarehousing deal with returns?
On your site you place a link to the returns page of eWarehousing. Your customer registers the goods he/she is returning and immediately receives a confirmation including a printable address label. The customer is responsible for the transport to eWarehousing. As soon as we receive the returns we will check the condition of the goods. If they meet the quality requirements you have specified, the goods are returned to stock.
My customers regularly order gift packaging. Is this possible?
Yes, eWarehousing also provides gift packaging and other special packaging.
Can I adjust my assortment at eWarehousing just as quickly (and easily) in my webshop?
As soon as you make changes in your webshop, eWarehousing will automatically be notified. The only thing you have to take care of is that eWarehousing has the right products.
How does the communication between me and eWarehousing work in practice?
Much of the communication takes place via the customer portal and e-mail, which enables us to switch quickly and implement and record things immediately. You can also always call our team of specialists, who will answer your questions immediately.
Isn't outsourcing my stock and order processing much more expensive than doing it myself?
The customers of eWarehousing are often cheaper than if they had done this themselves. You save on shipping costs, storage costs, time and possibly staff. Because you know exactly which costs are associated with outsourcing, you have a complete picture and you know what you will end up with. You do not need to hire extra staff when there are peaks in order volumes.
What happens in case of errors?
The eWarehousing team, software and way of working ensure that the error rate is low. On average 99,92% of the orders are picked and shipped correctly. The few mistakes that are made will be resolved quickly and professionally at the expense of eWarehousing to the satisfaction of the end consumer.